Can you be the friendly face of Greener and Cleaner? As we continue to grow, we're looking for more volunteers to make people feel at ease and explain in simple terms how The Hub can help them make small changes in their lives to help fight climate change. What will you be doing? We've created a supportive, judgement free and engaging experience for visitors in our Hub where they can find out about climate change and what they can do about it. There is so much information out there that it’s really important to have a place people trust which can help them make informed decisions much more easily and less overwhelmingly. Much of your time at The Hub will be spent chatting and pointing people in the right direction to get more information or support, helping make sure our events and workshops run smoothly, and there will be a chance to get involved in or lead other local projects should you wish. No past experience or in-depth knowledge of sustainable living or community support is required. Job training and Carbon Literacy training is provided to all volunteers and there will be a host of other information you will have access to, such as the most common questions, concerns and materials that we and other sustainability groups have created. You will be supported with a network of people who share a passion for all things green. A regular weekly 3-6 hour commitment would make a huge difference to The Hub, practical and cultural changes we are aiming to facilitate across south east London. If The Hub pilot is a success, it has potential to be rolled out across the rest of the UK - and you will have been part of an amazing achievement! Much like volunteering in a charity shop, animal sanctuary or church group etc, cover will be arranged for holidays or sickness. Your responsibilities would include: - Greeting the public when they come into the Hub - Answering their questions, seeking out the correct answer and getting back to them when the answer isn’t readily available - Signposting visitors to other sources of information - Providing help to visitors who need to access customer services from the Library of Things - Conducting surveys and inputting the answers into an iPad - Taking donations via a card machine - Setting up information displays - Setting up the space for events, may involve moving light furniture - Assisting with workshops - Opening and closing the Hub - Keeping the Hub clean and tidy What are we looking for? Someone who likes to approach and meet new people, with great communication skills. You'll ideally have broad shoulders and big ears. Someone who can listen well to the questions or concerns from visitors to The Hub. If the visitor is feeling overwhelmed by eco anxiety or the amount of information about climate change, being able to break this down and start with a simple step that works for that visitor. Being supportive and encouraging. We love visitors to leave feeling empowered. Able to either disseminate information in an engaging way, or know where to find resources, or take an enquiry and action it. Be a team player. We're mostly all part-time and/or volunteers all relying on and supporting each other in our climate change aspirations and helping others with their climate journey. We're a very friendly bunch and warmly welcome new people on the team. You'll need to be over 18 and able to commit 3 hours a week. Apply on our website here: https://www.greenerandcleaner.co.uk/vacancies/#1642590603945-64bf76cc-697a